I’m Peter Hughes, a professional in the hospitality and retail industry with 11 years of experience. I hold a degree in Hospitality Management from the University of West London and an MBA in Retail Management from the University of Edinburgh. At MyJDW, I manage workforce operations and employee relations for one of the UK’s leading hospitality brands. I’ve worked across various departments, optimizing operations and developing training programs that improve both employee performance and customer satisfaction. I’m passionate about driving innovation in the retail and hospitality sectors, and I frequently contribute to industry roundtables and write about effective leadership in dynamic work environments.
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